The power of social media is often underestimated by SaaS companies across the globe, and it’s okay if you find yourself on the other side of the line. But that doesn’t mean it is too late for you to implement some high-flying strategies in social media marketing for SaaS companies

The sheer numbers when it comes to usage and interactions have meant that social media is now increasingly influencing consumer behavior, giving rise to the prominence of social media marketing for SaaS. Over 3.6 billion people used social media globally in 2020, with that figure expected to rise to nearly 4.41 billion by 2025, according to studies by Statista

Nowadays, consumers use social platforms to find and research purchases of both physical goods and digital products. This means that B2B organizations, such as SaaS providers, may also use social media marketing along with SaaS growth strategies to reach their target market, raise brand awareness, foster customer loyalty, and drive revenues.

With a valuation of over $170 billion in 2022, SaaS, or software as a service, is the market’s largest contributor. Undoubtedly, as SaaS organizations grow, SaaS product marketing is becoming more and more popular. Due to rising competition, businesses must come up with innovative ways to market themselves on social media, i.e. SaaS marketing strategy.

Let’s take a look at 5 SaaS social media marketing techniques that your company could use to get ahead of the pack:

  • Build a Social Media Community

In order to effectively use social media marketing for SaaS, you must keep your audience in the loop about your own products and offerings. Use these spaces to build virtual communities where you can educate your audience base about niche industry problems and solutions, and raise your company’s image to be an industry leader.

Make your social media the go-to space for knowledge, insights, updates, and discussions about your industry niche, and watch out for the rise in followers and potential customers you can garner, not to mention gaining more brand credibility.


  • Use user-generated content

Increasing customer retention or credibility is difficult. To demonstrate how current consumers utilize your products or what they think of your SaaS product, you should start incorporating user-generated content into your social media strategy. Although it is the B2C brands that often venture down this path, B2B and SaaS businesses can also benefit from it, adding a layer of credibility to your brand, especially for the section of your target audience still in the research phase.

Social media marketing for SaaS enhances the credibility of your brand. It can also be presented on the website in the form of endorsements, which provide social proof of your product’s value.


  • Get into influencer marketing

According to recent research, 61% of customers believe social media recommendations from friends, family members, or their favorite influencers. The ROI for influencer marketing is high. In fact, this SaaS marketing strategy generates an average return of $6.5 for every dollar invested. A result-driven influencer SaaS marketing strategy can no longer be ignored and must be implemented for your B2B company if you want to stand out from the crowd and connect with potential customers.

Reach out to fellow social media influencers or experts online, and aim to build positive relationships and create an intellectual, knowledge space for your targeted audience. 


  • Run social media ads

Social media platforms have enormous potential for businesses of all sizes and specialties, but it’s not so easy to stand out on a potential customer’s timeline. Social media marketing for SaaS using advertisements is a quick fix for brands looking to break through the clutter.

And everyone can get in on it! Platforms like Facebook and Instagram are quite budget-friendly where even small businesses can afford social media advertising. Use highly-targeted brand communication to the appropriate demographic, and save the time and money otherwise spent on the wrong audience.


  • Offer giveaways and promotions

Social media competitions and giveaways are popular among users because who doesn’t like the feeling of winning something for free? This content encourages user engagement, which aids in attracting new followers and converting them into customers.

Another way is to tap into the customers’ FOMO by putting a clock on an exclusive SaaS marketing strategy. Time-bound promotions with restricted discount policies encourage clients to make quicker purchase choices to ensure they don’t miss out on your products.

Maintaining a steady influx of inbound leads and turning them into paying clients is a constant challenge for owners of SaaS businesses. That’s where social media can come in to save the day. Your target audience can be educated, informed, and entertained thanks to social media marketing for SaaS. Aside from a potent marketing tool, using social media for a SaaS growth strategy lets you put concerned customers at rest and gain a deeper understanding of your user base.

Partner with a digital strategy agency like Alter that can provide social media marketing for SaaS to take your social media game to the next level. After all, maintaining a social media presence can give your SaaS company an edge over rivals.

Reach out to us via email at [email protected] or give us a call at +91 99864 60086 to start your SaaS marketing journey today.

Want to learn more about creating the perfect growth plan for your SaaS product? Get Free Access To Our SaaS Growth Plan EBook. Download Now!